Creating exciting sundaes for everyone, today and for generations to come. That is why we exist.
At Polar Bear – The Ice Cream Sundae Zone, we constantly work on how we can make the biggest difference to the lives of customers and communities, safeguard the environment, and create significant value for all our stakeholders.
2008
2021
Story
For over a decade, we’ve been motivated by our belief - that the world we want for our children starts with how we do business today.
Polar Bear – The Sundae Ice Cream Zone has evolved to create products and services that people love. Our story began when the founder, Kishore Rai discovered his love for ice cream and created much-loved sundaes that stood the test of time.
our approach
We have worked on a clear direction and a moral compass for all of our people working across 100+ outlets. The long-term future of our business and the planet depends on us to stand for more and take bold action. That is why we take every opportunity to make a positive impact in this ever-changing world.
quality
We are committed to quality, because how our products are made matters to our customers, communities, and the environment.
Customer delight
We listen to our customers and create delightful experiences by surpassing their expectations with our products and services.
Transparency
Transparency is woven into our DNA. We demonstrate honesty, accountability, and a genuine attitude in all business interactions.
responsibility
For us, responsibility is all about ownership and clarity. We are responsible for the products that we provide to our customers.
respect
At Polar Bear, we show respect in the way we treat each other; the way we treat those we serve.
Within the organization, we use people's ideas to change or improve the workplace. We embrace everyone for their uniqueness.
what our leaders have to say!
kishore kumar rai
Founder
Polar Bear, the Ice Cream Sundae Zone, began its journey in the year 2008, with the first-ever parlour set up at ITPL in Bangalore.
When we stepped into the market, the ice-cream industry in India was booming. We spent a lot of time on research and trying to understand the Indian audience. We created new and existing flavours, gave a makeover to the age-old sundae recipes, and made magic that appealed to the varied tastes of the diverse Indian customer. Our ice creams are 100% dairy and 100% veg, and are made with the best ingredients, in the best facility, with utmost hygiene and lots of love.
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Prashant prakash
Vice President
Ice cream is the go-to dessert for Indians after a wholesome meal. We tapped on the everlasting Indian craving for ice creams to create an unforgettable ice cream experience for our customers. We offer 70+ natural and exotic flavours in our lip-smacking range of ice-cream sundaes, shakes, cakes, and more, at our vibrant and cheerful outlets.
Little did we know that our brand will be cherished and widely recognized by the Indian audience within a short span of 13 years!
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K S Narayanan
Mentor
Polar Bear has always taken great pride in its unlimited passion for ice cream and ice cream sundaes. A unique blend of the good-old and many-a-new, the brand has carved an identity for itself.
I’m happy to be associated with a brand where the safety of customers and employees is paramount. Everything we do, we do to see you smile in delight! We’re here to keep the ice cream dream alive.
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K V Rajendra Hegde
Chief Human Resources Officer
As the Chief Human Resources Officer of Polar Bear – The Ice Cream Sundae Zone, I have the privilege of leading the people function for our innovative and customer-centric organization.
Polar Bear’s business purpose, philosophy and vision are personified by its people. We believe that an environment where our members can be their best, personally, and professionally, will enhance productivity and innovation. At Polar Bear, leaders and directors create culture in an organization by the actions they take.